Removals Training with Warren’s Removals

Warren's removals training academy

Due to such high demand Warrens Removals and Storage are now offering – Face to face training sessions on a 1 to 1, or group basis.

Using our experiences (good and bad), knowledge, business growth and success to advise, guide or just point you in the right direction to the next steps in your journey.

Chose from our list of bespoke, removals specific modules to create the course for you. Whether you are just thinking of starting up a new removals operation or have been going for 20 plus years and want some new, fresh ideas come and spend some time with us at Warrens Removals and Storage.

What we cover

We can offer anything from a 1/2 day casual chat to a 3 day intensive course to cater for yours or your teams needs.

Module 1 - Growth

In this module, we discuss the following:

  • Where we started
  • Adapting to change – policies, systems, staff
  • Renting vs buying vans
  • Funding
  • Pushing boundaries 
  • Staffing structure as you grow
Module 2 - Storage

In this module, we discuss the following:

  • Renting vs buying
  • How to effectively stack
  • Protection while in store
  • Damp prevention
  • Different sites and security
Module 3 - Supply chain

In this module, we discuss the following:

    • Protectors
    • Boxes / tape / bubble wrap
    • Office supplies
    • Fuel
Module 4 - HGVs

In this module, we discuss the following:

  • Operators licence
  • Transport Manager
  • Drivers
  • Practicality
  • Buying a HGV
Module 5 - Social media

In this module, we discuss the following:

  • Setting up
  • Different types
  • How and what to post
  • Outsourcing
Module 6 - Branding

In this module, we discuss the following:

  • Image
  • Uniform
  • Sign writing
  • Website
Module 7 - HR

In this module, we discuss the following:

  • Growth
  • Legal advice
  • Employee handbooks
  • Health and safety
  • Contracts
  • Professional advice
  • Bright HR and Blip
Module 8 - Employees

In this module, we discuss the following:

  • Recruitment – the right people
  • Inductions
  • How to keep the staff
  • Managing shifts and rotas
Module 9 - Customer service

In this module, we discuss the following:

  • Structure
  • Policies and procedures
  • 5 star service
  • Problem solving
  • Feedback
Module 10 - Insurance

In this module, we discuss the following:

  • Cost
  • Type
  • Terms and Conditions
  • Experiences

Feedback

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